Competitor gap
Login pages often mention OTP but do not give resend spacing, lockout signs and password reset order.
Our stronger answer
Give users a recovery order for OTP delay, resend limit, password reset, account lock and support evidence.
User action order
- Start with the exact issue in the title and avoid unrelated S9 topics.
- Check route, device, account or wallet state before using the register entry.
- Open the matching support page when first checks do not solve the issue.
- Save date, device and visible error state for support evidence.
FAQ
What should be checked first?
Give users a recovery order for OTP delay, resend limit, password reset, account lock and support evidence.
Does this page make fixed outcome promises?
No. It gives process checks, evidence steps and support links only.